Small and mid-sized Saudi merchants had two ways to move parcels: sign long-term contracts with a legacy carrier, or juggle three or four one-off couriers and drown in reconciliation. Neither road matched how storefronts on Salla, Zid, and Shopify were now growing week over week.
The gap was operational, not geographic. Pickups were unreliable, cash-on-delivery settlements were opaque, tracking updates were manual, and the numbers merchants needed to run the business — average delivery time, dispute rate, per-carrier margin — were nowhere.
Rushly's bet: give merchants a single dashboard where onboarding takes minutes, cash flow is visible, and last-mile is a service, not a project.